Cancellation policy

Purchase Options Cancellation Policy

Divine Quality Services LLC

At DQS, we strive to provide high-quality beauty and wellness products and excellent customer service. Please review our purchase cancellation policy carefully before placing your order.

Order Cancellation

Customers may cancel their order within 24 hours of purchase, provided the order has not yet been processed or shipped.

To request a cancellation, please contact us immediately at:

Email: support@divinequalityretail.com or divinequalitysvs@gmail.com
Phone: (386) 473-7723

Please include:

Your full name
Order number
Reason for cancellation

If the order has not yet been processed, we will cancel the order and issue a full refund to the original payment method.

Orders Already Processed or Shipped

Once an order has been processed or shipped, it can no longer be canceled. Customers must follow our Return Policy once the item has been delivered.

Subscription or Recurring Purchases (If Applicable)

For products purchased through a subscription or recurring purchase option, customers may cancel their subscription at any time. However, cancellations must be made at least 48 hours before the next billing date to avoid being charged for the next shipment.